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Hannants News: 12/06/21

Due Week commencing 14th June Academy AC12622 1:144 B-52G/H Stratofortress Plus large restock

NEW RANGE COMING SOON! 1ManArmy See them in Future Releases!!!

WE OUR SORRY BUT OUR LOWESTOFT WAREHOUSE IS NOT YET OPEN TO THE PUBLIC.

We have temporarily removed 70+ sold out and unavailable  Eduard kits from the website. We will show them again as they come back into stock.

You can view our weekly Hot News here in Info & FAQ  https://www.hannants.co.uk/latest-news/

At Lowestoft we are unable to implement 'social distancing' rules so we still cannot allow visitors into the warehouse sorry. Please use Click and Collect from Lowestoft. Change your Delivery address country to 'Collect From Lowestoft' and send your order as normal. We will send you an email when your order is ready to be collected. Please just ring the bell when you arrive.

Regarding sending to EU countries we are sending to all countries except Spain and the Spanish Islands. We will start Spain again as soon as we can get our website modified so that the NIE number can be entered. 

Regarding Backorders. We are now despatching Backorders but we have a lot to do so if we have not sent yours yet you can either release your own orders or continue to wait for us to release them.

Please be aware though that the guaranteed delivery dates eg 24 hour or 48 hour that were suspended in March 2020 are still suspended. No delivery date guarantees are in force from any carrier at this time. We do still give priority to orders that selected and paid for 24 hour or 1st class but there is no guarantee they will be delivered quicker and we cannot refund for any that are not delivered 'on time'. 

Clientes do Brasil, por favor, digite seu número de CPF em seu nome no endereço de entrega ...  

You can now view our website in a Table/Tile view please click on Manufacturers.

You can click and Collect from Colindale. Change your Delivery Address Country to Collect From Colindale Shop. Order at our website AND you get 10% discount! We post orders to them on Wednesday afternoon. They are open on Thursdays and Saturdays for collection.

At Lowestoft we are unable to implement 'social distancing' rules so we still cannot allow visitors into the warehouse sorry. Please use Click and Collect from Lowestoft. Change your Delivery address country to 'Collect From Lowestoft' and send your order as normal. We will send you an email when your order is ready to be collected. Please just ring the bell when you arrive.

We are not taking telephone calls at Lowestoft. This is because we have so many orders to process and fewer staff to do them. Please bear with us and place your order at the website. Please email any questions. Staff who are working from home can answer emails but they cannot answer the phone.  If you are not sure if your order has been despatched you can check for the email we send in your in box or log in to Your Account > Your Order History.

 

Our mailorder operation is based in Lowestoft, Suffolk, NR32 3AA, England

The Hannants London model shop is open!

Open Thursdays 11.00AM to 7.00PM
Fridays 11.00AM to 7.00PM
Saturdays 9.30AM to 5.00PM
Sundays 11.00AM to 4.00PM

Unit 2, Hurricane Trading Estate
Grahame Park Way, Colindale,
London, NW9 5QW
Phone 020 8205 6697
Email [email protected]o.uk

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