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Hannants News: 27/02/21

Huge Kinetic delivery just delivered! Another delivery with the Pucara is arriving soon!

We sent 14 parcels via Parcelforce to Italy a month ago but only one has been delivered.

Only one of the parcels we sent via DPD has been delivered.. 

There are still so many problems that we are unable to start sales to the EU yet.

We are sorry but we still do not know when we will be able to re-start sales.

For more detailed information please join our Hot News Email List or go here https://www.hannants.co.uk/latest-news/

After a month there is still no sign of the balance of our Eduard delivery that should of arrived in January. This included most of the months new releases. 

Please be aware though that the guaranteed delivery dates eg 24 hour or 48 hour are still all suspended. No delivery date guarantees are in force from any carrier at this time. We do still give priority to orders with 24 hour or 1st class but there is no guarantee they will be delivered quicker and we cannot refund for any that are not delivered 'on time'. 

Clientes do Brasil, por favor, digite seu número de CPF em seu nome no endereço de entrega ...  

IF YOU PREFER NOT TO WAIT FOR US TO RELEASE YOUR BACKORDER YOU CAN RELEASE YOUR OWN! JUST CLICK THE THE ITEM(S) INTO YOUR CART AND SEND THE ORDER AS NORMAL! YOU CAN ALSO ADD OTHER ITEMS AND SELECT YOUR OWN POSTAGE OPTION!

NEW 2021 Airfix announcements available to pre-order on the website! At last a 1:48 Chipmunk!!

We have just received the 2021 ICM list and all 71 new items are in Future Releases!

You can now view our website in a Table/Tile view please click on Manufacturers.

You can click and Collect from Colindale. Change your Delivery Address Country to Collect From Colindale Shop. Order at our website AND you get 10% discount! We post orders to them on Wednesday afternoon.

At Lowestoft we are unable to implement 'social distancing' rules so we still cannot allow visitors into the warehouse sorry. Please use Click and Collect from Lowestoft. Change your Delivery address country to 'Collect From Lowestoft' and send your order as normal. We will send you an email when your order is ready to be collected. Please just ring the bell when you arrive.

Currently we are not taking telephone calls at Lowestoft. This is because we have so many orders to process and fewer staff to do them. Please bear with us and  place your order at the website. Please email any questions. Staff who are working from home can answer emails but they cannot answer the phone.  If you are not sure if your order has been despatched you can check for the email we send in your in box or log in to Your Account > Your Order History.

 

Hannants mailorder is based in Lowestoft, Suffolk, England 01502 517444

The Hannants London model shop is open during lock-down on Thursdays and Saturdays to collect your click and collect orders.
Unit 2, Hurricane Trading Estate
Grahame Park Way, Colindale,
London, NW9 5QW
Phone 020 8205 6697
Email [email protected]

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